Terms of Service
PROCESSING
Typical processing includes orders processed + shipped within 1-5 business days. Please allow for additional processing time around major sales or during holidays. We cannot guarantee changes once an order is placed, however, if you need help, please email support@aanvicollectives.com with as many details as possible and we will try our best.
DOMESTIC SHIPPING
Enjoy FREE SHIPPING on all orders within the contiguous U.S. over $149.
Once picked up and scanned in by our carrier, transit times will vary depending on the shipping method + delivery destination. You will receive your shipping confirmation email as soon as a label is created for your order, and the
tracking status of your shipment may take up to 48-72 hours once a label has been created. Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.
EXPEDITED SHIPPING
We offer expedited shipping options for contiguous domestic orders. Pricing is dependent upon the
destination/weight of the package. We ask that you please apply our 2-3 business day window for
processing to plan accordingly. For example, orders placed on Thursday or Friday with UPS 2-Day will likely arrive the following Monday or Tuesday, and will not arrive Saturday or Sunday.
This is our carrier's shipping policy, and once a package is shipped from our HQ, delivery is unfortunately out of our hands. For more info or help with your order, email our Customer Care team at support@aanvicollectives.com
INTERNATIONAL ORDERS
We are not currently offering international shipping outside of the U.S. and Canada, but if/when we do,
those destinations will be listed here. Shipping rates are calculated by weight + delivery destination and
include the cost of any duties and taxes upfront so you won't be charged later on.
CURRENTLY SHIPPING TO:
U.S.
Canada
*Note - International transit times are listed at checkout and depend on the destination.
EXCHANGES + RETURNS
If you are not satisfied with your product, we have a 7-day return policy, which means you have 7 days after receiving your item to request a return/exchange. To start that process, please contact us at support@aanvicollectives.com We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take time for your bank or credit card company to process and post the refund to your account. If more than 15 business days have passed since we’ve approved your return, please contact us at support@aanvicollectives.com.
DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right. If your order arrived damaged, please send us an email within 48 hours of receiving your order along with photos of the damage and a description of the damage as well. Please report damaged products within 48 hours and before using your product for the first time. For all returns, refunds, or exchanges, you will need the receipt or proof of purchase.
Exceptions
Unfortunately, we cannot accept returns on sale items or gift cards.
Note - Candles, wax melts, and other related products can soften or melt when shipping during warm
temperatures. Products that become melted when subjected to hot temperatures for long periods of
time we cannot be held liable for. We strongly advise you to arrange to have your order delivered to an
air-conditioned location, such as a business or home, where someone can receive your package. If
packages are left outside during hot temperatures, candles and related items could potentially melt and
we cannot be held liable for such damage.
NOTE: We are unable to cover any shipping fees. Discontinued items, clearance items, limited
collections/releases, and gift cards are also considered final sales and not eligible for returns, refunds, or
exchanges.
This website is operated by Aanvi Collectives . Throughout the site, the terms “we”, “us” and “our” refer
to Aanvi Collectives. Aanvi Collectives LLC offers this website, including all information, tools, and
Services available from this site to you, the user, conditioned upon your acceptance of all terms,
conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be
bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional
terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of
Service apply to all users of the site, including without limitation users who are browsers, vendors,
customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using
any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the
terms and conditions of this agreement, then you may not access the website or use any Services. If
these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of
Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of
Service. You can review the most current version of the Terms of Service at any time on this page. We
reserve the right to update, change or replace any part of these Terms of Service by posting updates
and/or changes to our website. It is your responsibility to check this page periodically for changes. Your
continued use of or access to the website following the posting of any changes constitutes acceptance
of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your
state or province of residence, or that you are the age of majority in your state or province of residence
and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the
Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt
to technical requirements of connecting networks or devices. Credit card information is always
encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the
Service, or access to the Service or any contact on the website through which the Service is provided,
without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise
affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information only and should not be relied upon or used
as the sole basis for making decisions without consulting primary, more accurate, more complete, or
more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current
and is provided for your reference only. We reserve the right to modify the contents of this site at any
time, but we have no obligation to update any information on our site. You agree that it is your
responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof)
without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension, or
discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or
Services may have limited quantities and are subject to return or exchange only according to our Refund
Policy: [Privacy Policy]
We have made every effort to display as accurately as possible the colors and images of our products
that appear at the store. We cannot guarantee that your computer monitor's display of any color will be
accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person,
geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the
right to limit the quantities of any products or Services that we offer. All descriptions of products or
product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve
the right to discontinue any product at any time. Any offer for any product or service made on this site is
void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased
or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or
cancel quantities purchased per person, per household or per order. These restrictions may include
orders placed by or under the same customer account, the same credit card, and/or orders that use the
same billing and/or shipping address. In the event that we make a change to or cancel an order, we may
attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the
time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment,
appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account and other information,
including your email address and credit card numbers and expiration dates, so that we can complete
your transactions and contact you as needed.
For more details, please review our Refund Policy: [Refund Policy]
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any
control or input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any
warranties, representations, or conditions of any kind and without any endorsement. We shall have no
liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion
and you should ensure that you are familiar with and approve of the terms on which tools are provided
by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the
release of new tools and resources). Such new features and/or Services shall also be subject to these
Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and Services available via our Service may include materials from third
parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We
are not responsible for examining or evaluating the content or accuracy and we do not warrant and will
not have any liability or responsibility for any third-party materials or websites, or for any other
materials, products, or Services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources,
content, or any other transactions made in connection with any third-party websites. Please review
carefully the third-party's policies and practices and make sure you understand them before you engage
in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be
directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a
request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether
online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any
time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any
comments that you forward to us. We are and shall be under no obligation (1) to maintain any
comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any
comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole
discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or
otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright,
trademark, privacy, personality or other personal or proprietary right. You further agree that your
comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any
computer virus or other malware that could in any way affect the operation of the Service or any related
website. You may not use a false e‑mail address, pretend to be someone other than yourself, or
otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for
any comments you make and their accuracy. We take no responsibility and assume no liability for any
comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can
be viewed here: [Privacy Policy]
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors,
inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product
shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies,
or omissions, and to change or update information or cancel orders if any information in the Service or
on any related website is inaccurate at any time without prior notice (including after you have submitted
your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related
website, including without limitation, pricing information, except as required by law. No specified
update or refresh date applied in the Service or on any related website should be taken to indicate that
all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the
site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any
unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local
ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property
rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or
discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other
type of malicious code that will or may be used in any way that will affect the functionality or operation
of the Service or of any related website, other websites, or the Internet; (h) to collect or track the
personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any
obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service
or any related website, other websites, or the Internet. We reserve the right to terminate your use of
the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely,
secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or
reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the
Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and
all products and Services delivered to you through the Service are (except as expressly stated by us)
provided 'as is'; and 'as available' for your use, without any representation, warranties, or conditions of
any kind, either express or implied, including all implied warranties or conditions of merchantability,
merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Aanvi Collectives, our directors, officers, employees, affiliates, agents, contractors,
interns, suppliers, Service providers, or licensors be liable for any injury, loss, claim, or any direct,
indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation
lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether
based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of
the Service or any products procured using the Service, or for any other claim related in any way to your
use of the Service or any product, including, but not limited to any errors or omissions in any content, or
any loss or damage of any kind incurred as a result of the use of the Service or any content (or product)
posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for
consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the
maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Aanvi Collectives LLC and our parent, subsidiaries,
affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors,
suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’
fees, made by any third-party due to or arising out of your breach of these Terms of Service or the
documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such
provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the
unenforceable portion shall be deemed to be severed from these Terms of Service, such determination
shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the
termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate
these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when
you cease using our site.
If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without notice
and you will remain liable for all amounts due up to and including the date of termination; and/or
accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not
constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the
Service constitute the entire agreement and understanding between you and us and govern your use of
the Service, superseding any prior or contemporaneous agreements, communications, and proposals,
whether oral or written, between you and us (including, but not limited to, any prior versions of the
Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the
drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be
governed by and construed in accordance with the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of
Service by posting updates and changes to our website. It is your responsibility to check our website
periodically for changes. Your continued use of or access to our website or the Service following the
posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@aanvicollectives.com.
Our contact information is posted below:
Aanvi Collectives, LLC
support@aanvicollectives.com
2626 S Loop W
Houston, Texas 77054
Or you can always contact us for any return questions at support@aanvicollectives.com
FAQs
How long before my order ships?
Most orders ship within 1-3 days assuming the items were in stock, there were no changes to the order,
and depending on shipping service selected during checkout if applicable. In the event there may be a
particular delay do to unforeseen circumstances we will reach out.
Is there a 'local pickup' option, if I am nearby and want to save on shipping charges?
This will be available in the near future with the opening of our new Liberty store location. The website
will be updated when this becomes available.
How can I keep my candles looking their best?
Candles may discolor or fade when they are exposed to intense light for extended periods as well if
stored in warm or humid areas. We do not recommend displaying your candles for long periods in direct
sunlight, fluorescent lighting or other strong illumination. Wax will soften in temperatures over 80
degrees Fahrenheit. Store your candles in a cool, dry place if they will be stored for an extended period
of time.
What kind of Wax do you use?
We use multiple kinds of wax depending on the item and it will be listed on each individual product
page. However, most products are comprised of soy blends and coconut blends.
What kind of Wicks do you use?
We use multiple kinds of wicks depending on the item.
These include, cotton core wicks, flat braid and threaded wicks cotton wicks. All wick types have various
purposes and benefits ranging from rigidity to keep the wick centered to soot and smoke resistant
properties. We do not use ANY lead wicks. Lead wicks have also been banned in the U.S. for many years
now.
Do I really need to trim the wick?
For the most part yet, but of course it depends. You should trim the wick when it needs trimmed. If you
see a carbon mushroom on top the wick, it definitely should be trimmed, or if the wick seems very long.
When trimming, you really should trim the wick to 1/4" before lighting your candle. Or, at any point your
flame is getting too large and you are seeing smoke or suit, simply extinguish the flame, trim and re-
light.
If you do not keep your wick trimmed, problems can occur. Wicks of all candles can "mushroom" at the
top which can lead to excessive flickering, smoke, and/or soot. Keeping your wick trimmed also makes
your candle safer and last longer. Additionally, it can prevent your wick from curling back into the wax -
wish is mainly a problem with non-cored wicks.
My candle is leaving lots of wax on the sides of the container after burning it. Why?
A little "hang-up" is normal especially towards the top and middle of the candle. It typically will catch up.
But small amounts of hang up or film is completely normal. An excessive amount (Over 1/4") and in
extreme cases of burning a hole down the middle (tunneling) while can occur for a number of reasons is
best to avoid.
Multiple factors can contribute to tunneling. Improperly or cheaply made candles is one cause. A
mistake during production, typically with the wick is another. Not burning the candle long enough (3-4
hours each burn) is another.
We use premium ingredients and all our recipes including wax, fragrance, and wicks have been
extensively tested together. That doesn't necessarily 100% prevent this issue from occurring but it
drastically reduces its chances.
Each time you burn a candle, should try and burn it at least until the wax pool reaches the edge (or very
near the edge) of the container... even if it barely reaches. On average this is around 3-5 hours of burn
time depending on the container and/or the number of wicks. Often your candle will self-correct as it
burns down, but if the tunneling is bad enough, it may not be able to.
Why do I sometimes get small puffs of smoke coming from my wick and flame?
This can happen for a couple of reasons. First, make sure to keep your wick trimmed properly as
mentioned above. Secondly, constant or random drafts can cause puffs of smoke as well. For example, if
your candle is next to a window, door, vent, etc. the drafts will interfere with the flame causing it to
dance around and produce smoke. Also, if your candle is located in a place where people frequently
walk right past it, this can cause puffs of smoke as well. Unless its constant, its nothing to be too worried
about.
There is a mushroom bloom head on my wick after burning? What is it?
A carbon buildup, otherwise known as a "mushroom" can happen with any kind of wick and wax. It is
most common in highly fragranced candles as the fragrance oil travels up the wick while it burns. It is
completely normal, however, it needs to be removed by trimming the wick before relighting as
mentioned above.
In a way, the mushroom head is a nice reminder that "hey, I need to trim my wick". (Please remember to
give the candle plenty of time to cool and harden before attempting to trim the wick as you do not want
wick debris falling into the wax.
How can I avoid making the candle smoke when I extinguish the flame?
There are a couple of ways to do this. It's important to note that you should try to AVOID BLOWING OUT
THE FLAME as much as possible as this does cause excessive smoke. It is also dangerous because you
may blow the melted wax out inadvertently as well. So, If you do, please do it gently.
If you have a 'Wick Snuffer', then that is ideal as it's a smokeless way to kill the flame. You can also use
the lid of the candle if it is fire/heat resistant and safe to do so. The lid going on to the candle will
suffocate the flame out in a matter of seconds.
Do your wicks contain lead?
No, not at all. It’s been illegal for some time, but we never have used lead wicks and never would.
Do you ship any day of the week including weekends?
Often, yes. However, we use discretion on this. If hot temperatures/extreme heat are expected we try
to limit shipping to earlier in the week. This way candles are not sitting in hot trucks over the weekend.
Please be sure to plan to have someone home to accept deliveries (particularly during the summer) to
help cut down the risk of your candles sitting on a hot porch for hours/days.
Due to the risk involved when ordering candles during hot months, we cannot be held liable for melted
candles and other wax products. Even though we insure all of our shipments, melted wax is not covered
by FedEx, USPS, etc.
We offer the following tips to avoid problems:
* Because deliveries to your home will be left on front porch (a bad thing during hot days), we suggest
having them delivered to a place you know someone will be present. Other than your home if someone
is there, possibly a friend or family member's house, or even your place of employment if allowed.
* If you are expecting a shipment to your home, try to plan to have someone there or at the very least,
attempt to get the package inside to a cool place as soon as possible so it’s not sitting in the heat too
long
* Also, as a courtesy we aim to ship early in the week to help avoid packages being left in warehouses
and trucks over the weekend.
Do you ship to PO boxes?
Yes, we can ship to PO boxes. As long your PO box has room and accepts the delivery, it is no problem
on our end. However, it may limit your/our choices for shipping services.
How long does it usually take to ship and receive my products?
This depends a bit on the time of year. But we typically ship within a few days (with the exception of the
hot summer months which, in that case, it might take a couple of extra days to ship so we can aim at
shipping earlier in the week as noted above). Depending on the shipping service and carrier, typical
transit times range from 1 or 2 days to a week depending on location. These are just averages and will
not apply to all orders. Your order will include tracking info once shipped for you to monitor.
*Note - During holiday seasons shipping delays are expected and common. We have no control over this
once an order has left our hands.
In addition, COVID-19 and pandemic-related issues have also affected shipping times. The impacts are
random and inconsistent but once again, shipping delays if encountered are outside our control,
unfortunately.
What if an item is defective or damaged as it arrives?
Our goal is your satisfaction. If your product is damaged upon arrival, please send us a message via our
"Contact Us" form on our website. Please retain the original packaging materials in case we need them
returned back to us.
What if I really don't like the fragrance I ordered? Can I return it?
Unfortunately, unless there is a candle defect, we do not offer exchanges based on personal fragrance
preferences. Everyone has a different sense of smell and preference so we hope you can understand
that policy. However, remember that candles make great gifts and just because you are not fond of a
scent, most likely a friend, co-worker, or family member would be. We are sure to include fragrance
profiles and notes inside each product description to help you make your choice.
Also, in the future, we are planning on creating a way to test sample fragrances that would allow you to
get an idea of different scents before making any larger purchases.
Can I refill or re-use my candle jars and containers when they are empty?
Because glass weakens as it accumulates bumps and scratches from use, we do not recommend refilling
our jars for reuse as a candle. However, they make terrific holders for all kinds of things around your
home: buttons, nails, cotton balls, potpourri, seashells ... or anything you may want to display.
Additionally, most local recycling agencies will accept empty candle jars with other glass jars.
Why do most candles say to discontinue using the candle when a half inch of wax remains in the
bottom?
This is purely a safety issue and any candle maker or retailer will recommend this. Glass gets hot on the
bottom as the wick nears the base. It can cause cracking, breaking, or damage underneath the glass. We
also recommend burning all candles on heat resistant surfaces.